SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Domestic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://happydomestic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's already my second order in this store. Thanks again!
Very beautiful! Arrived well packed and protected. Thanks!
was greatly satisfied with the order
was just going t buy online. thanks to the shop, i made it!
just the right one for me
Never hesistated to buy online for such an attractive price from a trustworthy seller
very satisfied with the product. i recommend
it looks exactly like the picture and i know for sure my best friend will love it!
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
The store is the most awesome place where can I buy and have no doubts over its quality or condition
I received this four weeks ago and at first I loved it, but after several practicing for the money spent. For the value I paid for this I can mark the same quality I can acquire in any shop round the corner. This is irrational. Just not what I thought it would be and very ill made compared to analogous production. Not that the quality is so downcast, but the good is not worth itsvalue.
overall quality is outstanding!
Amazing ! Very good material. I`m super satisfied!!
Product is great, came very quickly. Recommend items and store!
The best part is free shipping :) Huge thanks to the seller!
arrived in time and there are no defects. Goods meet the expectations.
If you're looking where to buy online, you'll find no place better than this store. thanks to the seller!
This store is the best place where i can get online
it's safe to say exceeded my expectations
product matches the description. thank you very much.
the material and overall quality of is nice, thanks!
this is really a catch!
It's a brand new , and for such a cost I couldn't resist
Super helpful store, perfect item. Highly recommend!!
amazing , thank you!
as seen from reviews on , it is a truly great item. can't wait to get it delivered and see myself :-)
I've always wondered here can I buy ! thanks to this store!
It's the best I've ever bought online
of good quality for such money
Now i know where to find a online. thanks to the store!
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
no doubts, a great
happy with the purchase of ! a great deal