SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Domestic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://happydomestic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! I ordered as gift and was quite relieved. It was really well packed so arrived in great condition.
As I can judge from my own experience, the best online are sold in this very store. Great!
Color of excellent as the photo, thank you so much!!!
Thanks to the seller who asks the best price for on the whole platform. Awesome!
using for 2 weeks already. no flaws noted
That's the only wtore where i found a new
really awesome, totally worth what i paid for it
fabulous product quality
I've bought discounted and can't be happier with a purchase
Great processing time, no complaints! Highly recommended!!
Now i know where to find a online. thanks to the store!
reviews indicate it's a fairly good item. totally agree, i am happy with the purchase
product matches the description. thank you very much.
my buddy is so contented with ! This is the most mind-blowing item ever! me and my groupmate would recommend this product. It was received so fast, the expected delivery was two weeks later and it came more promptly than in seven days after buying it! fabulously thankful with the acquiring and with the customer service. And this find, outstripped the expectations for theworth.
Fast delivery and excellent quality. Absolutely satisfied with the product. Thank you so much. Will order more. I recommend the store.
Thanks a lot!! All is OK!
Perfect. I will buy more
I was just looking where to buy online. thanks to the seller!
thanks a lot! excellent work
Low priced is what i was looking for, great store!
man, i love it
Great! Quality super! Fast delivery! Thank You
Good quality ! Looks amazing!
was as described. recommend.
Looks Perfect! Recommend! 5/5!
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
exceptionally great!
super made
Thank you very much! i got the today and i'm satisfied!
matches description. Made of fine material. Price is not bad.
Superb !
as described! Super Quality! Recommend!