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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Happy Domestic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://happydomestic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (14 reviews)
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Y***a
21 Sep 2021

I'm delighted!! Packing at height: all whole, packed well!!

K***a
20 Sep 2021

Все 8 подсвечников пришли целыми, но мои свечи не помещаются внутрь ((( надо было заказывать больший диаметр

D***s
18 Sep 2021

One was broken but not serious

A***k
17 Sep 2021

Очень красивые шары точь в точь как на фото. Но из 8 штук 1 пришёл разбитый и ещё 1 с браком. Но я открыла спор и деньги за этот неприятный инцендент вернули. В целом я довольна покупкой.

Customer
16 Sep 2021

Free shipping new arrival fast but out of th-8 one arrived broken to bits. With it-the store auxiliary ומאוד fast pig silver on the same one who came broken. Satisfied מהשירות. Thank you.

N***l
8 Sep 2021

As in the picture, the glass is thin enough. Super store I ordered 24 and one arrived broken. The communication with the seller has solved the problem with the return of a replacement globe. Thank you

Customer
8 Sep 2021

nice one

M***n
5 Sep 2021

Beautiful. Well packaged in polystyrene molds.

A***o
4 Sep 2021

Супер подсвечники! Пришли за 2 недели в СПб. Все целые, продавцу спасибо.

Customer
3 Sep 2021

Conform to the photos, nothing broken.

Customer
1 Sep 2021

Perfect packaging, great product Seller at the top. Do not hesitate order here at the best

Customer
1 Sep 2021

A perfect store of the perfect product sent in record time. Thank you again for saving an event

Customer
31 Aug 2021

All exactly

P***r
25 Aug 2021

came fast and they are true to size. just know that 8cm isn't too big. I got 3 sets and they are all great.

Super hot! Several others have checked this out in the last few hours

8Pcs 6/8cm Glass Candle Holder Hanging Tealight 6/8/10/12cm Globes Terrarium Wedding Candle Candlestick Vase Home Bar Decor

14 Reviews
US $0.00 Free
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